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How can we help?

For support, billing and privacy questions, email support@whitebackground.app.

Photo editing support

Tell us your browser and device, what you expected and what happened. For Cloud problems, include the job ID if available. Please do not send sensitive photos, passwords or payment credentials.

Email support@whitebackground.app

Billing or refund requests

Use the email associated with your account and include the receipt or order ID. Check the refund policy or read how to request a refund.

Privacy and copyright

For a privacy request, include the account email and the action you need. For a copyright concern, identify the work, explain your authority to act and provide information that lets us assess the issue. The same support address handles these requests.